Terms and Conditions of Sale
General
These Terms and Conditions of Sale (“Terms”) apply to all sales of products and/or services (“Products”) by Robin Electronics (“Seller”) to the buyer (“Buyer”).
Order Acceptance
All orders are subject to acceptance by Seller. Seller reserves the right to reject any order without reason.
Pricing
Prices for Products are as specified in the order or as otherwise agreed in writing. Prices are exclusive of taxes, duties, and shipping unless otherwise specified.
Payment
Payment is due as specified on the invoice or agreed upon in writing.
Delivery
Delivery dates are estimates and are not guaranteed. The Seller is not liable for any delays in delivery.
Returns and Refunds
Returns are accepted within 30 days of purchase, provided the Product is in its original condition. Refunds will be processed upon receipt and inspection of the returned Product. Once we are satisfied with your return, it will take up to 24 hours for us to process it. Once processed, you can expect your refund to appear in your account within 3-5 business days, depending on your bank.
If you have processed a refund and your order has not yet been despatched, we will process your refund immediately.
If your order has been despatched, you will need to return the device in its original packaging via Royal Mail, ensuring the package is tracked for your own protection as we cannot take responsibility for lost parcels and products. We will not refund shipping costs and will not be responsible for shipping costs for return items.
Warranty
Products are covered by a 1 year warranty against manufacturing defects. This warranty does not cover damage due to misuse, abuse, or normal wear and tear.
Limitation of Liability
Seller’s liability for any claim related to the Products, whether based on breach of contract, negligence, or otherwise, is limited to the purchase price of the Product and does not include P&P or VAT.
Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising out of or related to these Terms shall be resolved in the courts of the United Kingdom.
Amendments
The seller reserves the right to amend these Terms at any time. Any changes will be communicated to the Buyer in writing.
Entire Agreement
These Terms constitute the entire agreement between Seller and Buyer and supersede all prior communications, representations, or agreements, whether oral or written.